Call for Papers

Current Topics:
Service Marketing Service Operations
Service Information Technology Service Human Resources
Service Innovation E-Service
Service Science Customer Relationship Management
Empirical Studies of Service Globalization
Theoretical Perspectives on Service Government Policy
Service Engineering Public Sector
Service Design E-Government
Service Productivity Trade in Service
Healthcare Service Other topics in service research

Preference for academic abstracts will be given to more rigorous analytical, empirical and behavioral approaches. Reviews of major research areas are especially encouraged. Case studies by business practitioners are also encouraged, and this year a "Best Practitioner Paper" will be awarded at the conference.

The conference will highlight the latest thinking in service, particularly those that combine aspects of technology, social science, and business. Conference attendees will consist of both academicians and practitioners, and we ask that the 25-minute presentations be understandable to both groups.

Because there will be no published proceedings, we encourage authors to submit their best work, providing it will not have been published by the date of the conference.

Abstracts may be submitted ONLY via the online form. They should be no longer than 1 page. Sample abstracts that were accepted into the 2007 program are provided below.

The deadline for submissions is March 1, 2008 at 23:59, Eastern-Standard Time. The conference committee will select abstracts on a competitive basis, and authors will be notified by May 1, 2008.